If a gate code is provided and required for entry into your resort PLEASE add that info to your orders additional info. We will have to have that info in order to enter the secure area of your resort to deliver your bikes. There is a possibility that when the drivers do not have that there could be a delay in the delivery process. These security gate codes can change weekly so we can make sure the drivers have the most recent information. Ask your rental company if a gate code is required for entry to your resort parking. Thanks!!!